It is said that over one million new businesses are established in the United States of America annually. Guess what? About forty percent of these businesses are closed down within the first year. Within five years, about eighty percent are closed. That is, out of 1 million new businesses, 800,000 will fail within the next five years!
That’s frightening! What is the reason behind this phenomenon? The answer is simple; bad management! I have seen great businesses collapse within few years. I have seen big companies with huge capital close down their outlets because of bad management. Of course, there are many reasons why this is happening, but one of the major reasons is lack of quality management.
Michael Gerber shared a powerful story in this regard. “I met Sarah after she had been in business for three years. She told me, “They have been the longest three years of my life.” (Sarah was in the business of making pies).
But, in truth, Sarah’s business wasn’t really all about pies- it was really all about work. The work Sarah did. The work Sarah used to love to do more than anything else. Plus the work Sarah had never done in her life.
“In fact,” Sarah said, “not only do I hate to do all these (she spread her arms, taking in the small shop in which we stood) but I hate (she emphasized the word almost fiercely)- baking pies. I can’t stand the thought of pies. I can’t stand the smell of pies. I can’t stand the sight of pies.”
And then she started crying. The sweet fresh aroma of pies filled the air. It was 7AM. and her shop was to open in thirty minutes. But Sarah’s mind was someplace else. “It’s seven o’clock.” She said, wiping her eyes with her apron, as though reading my mind.
“Do you realize I’ve been here since three o’clock this morning? And that I was up at two to get ready? And that by the time I get the pies ready, open for business, take care of my customers, clean up, close up, do the shopping, reconcile the cash register, go to the bank, have dinner, and get the pies ready for tomorrow’s bake, it will be nine-thirty or ten o’clock tonight, and by the time I do all that, by the time any normal person, for God’s sake, would say that the day was done, I will then also need to sit down and begin to figure out how I’m going to pay the rent next month?
And all these (she spread her arms wearily again, as though to accentuate everything she had just said) was because my very best friend told me I was crazy not to open a pie shop because I was so damn good at it. And, what’s worse, I believed them! I saw a way out of the horrible job I used to have. I saw a way to get free, doing work I loved to do, and doing it all for me.”
She was on a tear that I didn’t want to interrupt. I waited quietly to hear what she would say next. Instead, she kicked the huge black oven in front of her with her right foot. “Damn!” She exploded. “Damn, Damn, Damn!” For emphasis, she kicked the oven again. And then slumped, sighed deeply, and hugged herself, almost desperately.
“What do I do now?” She said, almost in a whisper. Not really asking me, I knew, but asking herself. Sarah leaned against the wall and remained there quietly for a long moment, staring at her feet. The large clock on the wall ticked loudly in the empty shop. I could see the dust in the stream of light, hanging suspended as though waiting for Sarah to speak.
She was in debt. She had spent everything she had, and more, to create this lovely shop. The floors were the best oak. The ovens were the best ovens. The displays were charming, the very best money could buy.
She had put her heart into this place, just as she had put her heart into her pies; falling in love with baking as a young girl, mentored by her aunt who had lived with her family while Sarah was growing up…But now Sarah knew that baking pies was about “getting done.” Baking pies was ruined for her. At least she thought it was.
I watched as Sarah seemed to shrink even closer to herself. I knew how oppressive it must be for her to find herself so deeply in debt, to feel so helpless in the face of it. Where was her aunt now? Who was going to teach her what to do next? “Sarah,” I said as carefully as I could. “It’s time to learn all about pies all over again.”
There are millions of people across the world who are going through this same problem. They love the kind of business they established, but running the business overwhelms them. They toil day and night to grow their businesses, yet they are still at the same spot. Some have gone for all manner of prayers and deliverances, yet things are getting worst. It is time to get in touch with our organization to help you.
Some people think that running around under the scorching sun is a sign of hard work. Not all. The 21st century business is knowledge driven, not muscle driven. Business has moved from biceps to the brain. It is no longer how strong you are physically, but how intelligent you are. The good thing is you may not know it all, but you can buy them.
If you fail to have a strong management system for your company, what happened to Sarah may happen you you also. What drives exponential growth in business are the intangibles. The intangibles are the structures you put in place in your organization. If you would like to build a solid management system or structures in your organization, kindly send a main to us immediately: firstname.lastname@example.org. Or simply scroll up, and click on Our Services button, and you will see the various ways we can help you. See you at the top!
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